Solutions Consultant - B2B/SaaS

Job description

Looking for a new challenge? With a modern company in which everyone can make a difference, and with a culture that is characterized by teamwork, passion and trust?


Then you should join us in Utrecht - as a Solutions Consultant (f/m/d)!


About InVision, in a few words:

Since 1995, we have developed our own software products that are today used by thousands of contact center professionals around the globe. Our workforce management software and e-learning solutions help our clients to optimize the scheduling and training of their most valuable resource: their people. At InVision, you won’t find the usual hierarchical structures like in other companies, rather we are a proudly diverse group of international professionals. And: We are a certified Great Place to Work.


What your job area at InVision will look like?
You will be a member of a cross-functional Customer Experience (CX) team whose mission is to transform leads into evangelists. The CX team assumes end-to-end responsibility for helping our customers to over-achieve their desired outcomes with our solutions. You will work closely with prospective and existing customers, continuously discovering and delivering customer value.

Job requirements

How you will contribute?

  • Understand customer-specific problems in-depth, and provide expert advice
  • Translate customer requirements and their business objectives into value propositions and solutions
  • Advise customers on industry best practices and standards
  • Prepare and run tailored presentations addressing specific customer needs
  • Configure, integrate and deliver our solutions within the customer’s environment
  • Enable customers to adopt features and continuously get the most value out of our solutions


What you bring to the role:

  • Customer centricity, always putting the customer value front and center
  • Excellent presentation and communication skills (in Dutch - oral and written; min. level B2 required)
  • Deep passion for technology and SaaS; experience in Workforce Management (from any industry - retail, logistics, contact centre) would be a plus
  • Ability to deconstruct complex problems into simple solutions


What we offer?

  • Space for participation: Share your ideas with us! In return, we will give you the space necessary to grow creatively.
  • Flexibility: Working occasionally from home or need some help while relocating? If we fit together, we make many things possible.
  • Continuous learning: Constantly broaden your horizons! At our Open Spaces, at workshops, conferences or at our meetups and events, and by learning from failures.
  • Streamlined onboarding: Your colleagues will introduce you to everything you need to know and will be available to answer your questions.
  • Feel-good atmosphere: This includes a state-of-the-art working environment, high-end IT equipment and great colleagues.
  • ... and lots more!


Sounds good? Apply now!

Are you a Dutch-speaking (min. level B2), experienced Implementation Consultant, Solution Consultant, Application Consultant or Technical Consultant? Does this job sound like you? If so, don’t wait any longer - send us your application today! 
Applications in English only, please. 

By the way: We’re more interested in you as a person with all your experiences and previous projects than in a long list of qualifications. So, for now it’s sufficient to send us your CV, and a cover letter would be nice, too.

Any questions? Have a look at our website: www.ivx.com/en/jobs.