Key Account Manager Sales - B2B/SaaS

Job description

Are you looking for a new challenge? Do you thrive in a transparent and open environment where everyone can make a difference and be heard?

Then you should join us (Remote or in our Germany-based offices in Düsseldorf and Leipzig) - as Key Account Manager for the sales of our cloud-based software products (f/m/d)!

About InVision, in a few words:
At InVision, we specialize in Workforce Management (WFM) and E-Learning solutions to help our clients optimize the scheduling and training of their most valuable resource: their people. Since 1995, we have developed our own software products that are today used by thousands of contact center employees around the globe. We value simplicity, trust, and teamwork; you won’t find the usual hierarchical structures here. We are a proud and diverse group of international professionals; and on top of that, we are a certified Great Place to Work.

Your job at InVision:
As a member of our interdisciplinary Customer Experience team, your primary goal is to win new customers and ensure that they successfully use our cloud-based WFM solution, injixo, and the digital learning offerings of our education brand, The Call Center School. You will work closely with prospective and existing clients, building relationships, promoting adoption, solving problems and identifying new business opportunities. In our team there are no lone wolves and no commission-driven sales people. Customer success is achieved and celebrated by the entire team working together.

Job requirements

What you’ll do:

  • Drive the success of injixo and The Call Center School in the D-A-CH region by leveraging previous experience with complex sales transactions

  • Win new customers (based on marketing-generated leads) by successfully applying sales methods such as Lean, Inbound and Strategic Selling

  • Gain a deep understanding of our software products, as well as workforce management and training in call centers in general, to be able to act as a "Trusted Advisor" for our prospects and customers

  • Develop strong relationships with all relevant stakeholders and decision makers at prospects and customers, and position InVision as a reliable solution partner

  • Run customized presentations to prospects and existing customers, presenting solutions to their WFM or training challenges

  • Always focus on the benefits and added value for the customer so that prospects become long-term subscribers, and customers become fans or multipliers


W
hat you bring to the role:

  • At least 5 years of professional experience in B2B software sales (new and/or existing customer segment)

  • Excellent communication and negotiation skills (verbal and written - in German)


What we offer:

  • Individual development: The personal growth of each employee is very important to us. So, if you're not just looking for a job, but want opportunities to advance yourself, this is the place for you.

  • Space for participation: Share your ideas with us! In return, we will give you the space necessary to grow creatively within an experienced, knowledgeable and fun team.

  • Continuous learning: Constantly broaden your horizons! Be it at our Open Spaces, at workshops, conferences or at our meetups and events, or by learning from failure.

  • Streamlined onboarding: We provide an in-depth, engaging onboarding program that brings you up to speed. Your colleagues will introduce you to everything you need to know, and will be available to answer your questions.

  • Feel-good atmosphere: This includes a state-of-the-art working environment, with high-end IT equipment, surrounded and supported by great colleagues.

  • ... and lots more.


Sounds good? Let's talk next steps:

If what you’ve read sounds like you, and you’re a Sales Professional, experienced Sales Manager, Customer Success Manager or Senior Account Executive (f/m/d) with proven sales experience in the B2B software sector don’t wait any longer: send us your application today.

By the way: We’re more interested in you as a person with all your experience and previous projects than a long list of competencies. Please send us your resume along with a cover letter describing your interest and qualifications.

Any questions? Have a look at our website: www.ivx.com/en/jobs.