Instructional Designer

Job description

Are you looking for a new challenge? Do you thrive in a transparent and open environment where everyone can make a difference and be heard? 

Then you should join us at the Media Harbor in Düsseldorf (Germany) - as an Instructional Designer (f/m/d)! 

About InVision, in a few words:
At InVision, we specialize in Workforce Management (WFM) and E-Learning solutions to help our clients optimize the scheduling and training of their most valuable resource: their people. Since 1995, we have developed our own software products that are today used by thousands of contact center employees around the globe. We value simplicity, trust, and teamwork; you won’t find the usual hierarchical structures here. We are a proud and diverse group of international professionals; and on top of that, we are a certified Great Place to Work. 

Your job at InVision:
As a member of a cross-functional Digital Learning team, your primary goal will be to lead the instructional design for injixo Academy, our WFM customer education program. We are at a pivotal point of designing our learning solution for a global market and are looking for individuals who bring an international and inclusive approach to content. We focus on value and use our collective knowledge to empower employees with the skills and knowledge to do outstanding work.

Job requirements

What you’ll do:

  • Lead instructional design efforts for injixo Academy
  • Use inclusive, scalable, and accessibility principles to design new content
  • Combine research techniques and collaboration to define content priorities
  • Advise your digital learning peers to bring instructional design best practices and methodologies to their solutions
  • Understand and align with strategic business, operational, and technical requirements
  • Assist in the development and execution of communication plans related to the creation of new content, enhancements, and/or design changes


What you bring to the role:

  • Excellent (native) English writing skills

  • Expertise creating compelling course content for a global audience that can be scaled for multiple languages and markets

  • Experience using authoring & deployment systems (preferred Articulate 360, Docebo, and ScormCloud)

  • A confident communicator with ability to convey and teach instructional design concepts and best practices

  • Experience or a deep desire to work on an international team


What we offer:

  • Individual development: The personal growth of each employee is very important to us. So, if you're not just looking for a job, but want opportunities to advance yourself, this is the place for you.

  • Space for participation: Share your ideas with us! In return, we will give you the space necessary to grow creatively within an experienced, knowledgeable and fun team.

  • Continuous learning: Constantly broaden your horizons! Be it at our Open Spaces, at workshops, conferences or at our meetups and events, or by learning from failure.

  • Streamlined onboarding: We provide an in-depth, engaging onboarding program that brings you up to speed. Your colleagues will introduce you to everything you need to know, and will be available to answer your questions.

  • Flexibility: Working occasionally from home or need some help while relocating? If we fit together, we make many things possible.

  • Feel-good atmosphere: This includes a state-of-the-art working environment, with high-end IT equipment, surrounded and supported by great colleagues.

  • ... and lots more.


Sounds good? Let's talk next steps:

If what you’ve read sounds like you, and you’re an experienced Instructional Designer, E-Learning Developer, or Digital Learning Content Creator (f/m/d) with excellent resp. native English writing skills, don’t wait any longer: send us your application today.

By the way: We’re more interested in you as a person with all your experience and previous projects than a long list of competencies. Please send us your resume along with a cover letter describing your interest and qualifications.

Any questions? Have a look at our website: www.ivx.com/en/jobs.